Introduction
BalanceWise Books ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or inquire about our bookkeeping services.
Your Information is Never Sold or Shared
We want to be absolutely clear:
- Your email address and phone number are used ONLY to respond to your inquiry and communicate about our services.
- We NEVER sell your personal information to anyone.
- We NEVER share your personal information with third parties for marketing purposes.
- We NEVER add you to mailing lists without your explicit consent.
Information We Collect
When you contact us or use our services, we may collect:
- Contact Information: Name, email address, phone number, and business name that you provide through our contact form
- Communication: Any messages you send us via email, phone, or contact forms
- Usage Information: Basic information about how you access and use our website
How We Use Your Information
We use the information we collect solely to:
- Respond to your inquiries about our bookkeeping services
- Communicate with you about potential or ongoing services
- Provide customer support
- Improve our website
Your Financial Data Privacy
IMPORTANT: As a bookkeeping service provider, we take your financial privacy extremely seriously. Any financial data you share with us as part of our professional services is kept strictly confidential and is used only for the purpose of providing bookkeeping services. We adhere to professional standards of confidentiality.
Data Sharing
We do NOT sell, trade, or rent your personal information to anyone. Period.
We may share your information only in these very limited circumstances:
- With essential service providers who help us operate our business (such as our website host), and only to the extent necessary
- When required by law or to protect our legal rights
- With your explicit written consent
Communications
When you submit our contact form, we will:
- Respond to your inquiry via text message or email (as you've consented)
- Only contact you about what you asked about
We do not send marketing emails or add you to any mailing lists without your explicit opt-in consent.
Cookies and Tracking
Our website may use cookies to improve your browsing experience. You can control cookies through your browser settings.
Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we have about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
To exercise these rights, contact us at meta@balancewisebooks.com.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
BalanceWise Books
Email: meta@balancewisebooks.com
Website: balancewisebooks.com